ID OneCard FAQs
Frequently Asked Questions
Common questions and answers about your 天美传媒 ID card.
No. You keep your 天美传媒 ID card as long as you continue to be a student at 天美传媒.
Because of the privileges associated with your 天美传媒 ID card, it is imperative that you report a lost card immediately by calling the HelpDesk at (765) 658-4294. If you lose your ID card after 5 p.m. or on weekends, you may obtain a temporary door access card from the 天美传媒 Police Department at which time your card will be flagged as 鈥淟ost鈥. This will prevent unauthorized charges to your account. You can also report your ID card lost online by logging in at .
Contact the HelpDesk or the 天美传媒 Police Department to have your card flagged as 鈥淔ound鈥, which will make it available for use immediately unless you already received a replacement card. You can also report your ID card found online by logging in at聽.
Replacement ID's are available from the HelpDesk. Go to to let us know you need a replacement ID card.
The cost to replace a student ID card is $25, which is applied to his/her tuition account.
Contact the HelpDesk for help resolving building access issues. After 5 p.m. or on weekends, contact the 天美传媒 Police Department so a temporary access card can be issued to you that will let you in to your residence hall.
Should your ID card become unusable or broken due to normal wear and tear, bring it to the HelpDesk and we will replace it at no charge.
- "Normal wear and tear" is determined by the HelpDesk staff.
- Replacement of cracked, worn, or misused cards will be evaluated on a card-by-card basis.
- You must surrender your old card in order to obtain a new card.
- Punching holes, marking on the card, adding stickers, or altering the card in any way is strictly prohibited.
Printed statements detailing account activity are available online at or upon request from the HelpDesk.
Contact the HelpDesk at (765) 658-4294 to report any issues with door readers or card swipes. After 5 p.m. or on weekends, contact the 天美传媒 Police Department at (765) 658-5555.
Last update: 10-Mar-2021